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Call us for all your car needs! 919-872-9459

PRIVACY POLICY

This privacy policy sets out how Patterson Performance Inc. uses and protects any information that you give Patterson Performance Inc. when you use this website. Patterson Performance Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Patterson Performance Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/06/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Car Care Aware

Testimonials

  • Honest and reliable and all of the staff are knowledgeable.
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  • You can trust these guys for diagnostics, replacement and repair!
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  • Excellent place to get your car fixed!! Eric and Team did a fantastic job on my Saab 9-7x.
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  • I've been a Patterson Performance customer for almost 10 years and have never been happier with a mechanic before. His team is friendly, honest, helpful and very knowledgeable.
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  • They know cars, honest, don't try and sell you things you don't need. Friendly reliable service. Customer for 7 years highly recommend.
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  • I have had Eric work on my vehicles on four different occasions over the past three years and he has treated me exceptionally well and very, very fairly. None of his work has had to be redone or "tweaked" after the fact and the charges were extremely reasonable. Not only was his work terrific but he and Kathy could not have been more gracious. I highly recommend Paterson Performance.
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  • We have used Patterson Performance for our vehicles for many years. We are very pleased with the service, professionalism, honesty and knowledge we encounter every time we have our cars serviced or repaired. We have referred our friends and neighbors and they too have stayed true customers.
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  • Best place to get your Saab serviced. The best because Eric does not give you a hard time about owning a Saab. He understands the passion of loving a true vehicle that rides, handles and performs to its best abilities. He knows your car better than you do!
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  • Fantastic shop, the only place I will ever bring my Saab from here on out if/when it needs repairs. Smart mechanics, courteous staff, quick turn-around time, and Zero pressure/hard sell when I couldn't afford all the repairs they noted the car would need in the future!
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  • Eric is the best. He's a true mechanic -- not dependent on, on-board diagnostic computers to tell him what's wrong. And he goes the extra mile to make sure any problems get fixed, regardless of difficulty. We take him tough repair cases that stump even factory authorized dealers & specialty shops -- e.g., an exotic foreign-brand power convertible top that interior and body specialists could not get working. We have not found an automobile repair problem he could not solve.
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